The wife's DS3's gone pop...
Turbo Mini Forums

Morning all,

The wife's motor (2013 Citroen DS3) packed up on the motorway today. I was at work so she called out the RAC to rescue her and she was told that the turbo was knackered after the bloke put his diagnostic machine on it.. She can still drive the car, in fact she did the few miles home after but couldn't go above 50mph as the car went into limp mode.
She's had it from new and the warranty is finished but thought I'd ask your opinions on getting this fixed for nothing by Citroen as its only 3 years old and done less than 17k!
We have spoke to no one yet about the problem, I'm not sure where we would stand with this one...?

What do you reckon, worth trying to get Citroen to replace/repair gratis? Or no hope?

Has it been serviced to the schedule and at a Citroen main dealer?

If so then you may be able to negotiate some "goodwill" contribution from Citroen towards the repair. You will still have to stump out some cash.

If not, I think you will be on your own and have to pay for the repair.

Yes it's just had its last 'free' service, she was given 3 years as part of the deal.

I'd speak to the dealer first and see what they will do. if they don't play ball, become a very polite but disgruntled customer on a Saturday afternoon

I'd be going back to the dealer, as your contract of sale was with them. You can expect the goods to last a reasonable length of time (but there is ultimately a six year time limit), and I'd wager you wouldn't struggle to prove in court that a turbo on 3 year old, 17K mile car, that has been fully serviced, has not lasted a reasonable length of time.

Yeah that's true...

I spoke to Citroen today, they said the fact it had been serviced on schedule will help towards our case. The wife rang our local Citroen and they want £85 just to look at it.. And tell us already what we know!
Either way we're gonna get stung I reckon... Maybe a reduced rate of 'stinging' as its only out of warranty... Certainly not for nowt though! Oh well, we can only try!

Sure it's the turbo?? And the head doesn't need a decoke as it's a pug/citroen/mini engine?

Sure it's the turbo?? And the head doesn't need a decoke as it's a pug/citroen/mini engine?

£85 sounds like the typical charge to plug in the diagnostic. Stand by your ground and make sure you get that refunded when citroen hsve to roll over and accept liability

Just as a reference, how much is a used eBay turbo? Hopefully it won't come to that, but it may.

A little odd that the turbo is knackered...but no other symptoms ?

ie pishing oil out, burning oil etc etc ?

What engine is it ? Anything with dci...doesnt usually last long. But lets face it, at 17k, dealer history......would it ever even have been serviced ?

It certainly should have failed though, but without a proper diagnosis you just have to wait to see what story the dealer comes up with

9.85 @ 145mph
202mph standing mile
speed didn't kill me, but taxation probably will

To be honest I ain't even seen the car yet myself so don't know about any other possible problems... I'll have a butchers at it tomo...

The engine is a diesel 1.6 tdci

Well, I have a DS3 diesel as a company car and just had the engine light come on at 28k

Took it to be looked at and it turns out the actuator to the wastegate/vnt stuff need replacing as its not feeding back the right signals to the ecu, so although a turbo problem, its not about to blow up and not a new turbo.

Edited by minimole23 on 27th Jul, 2016.

The 1.6 diesels fairly bad for coking up on short journeys, eother the dpf blocks up or the vnt mechanism seizes and takes it out on the turbo. Odd she was told it was driveable with a dead turbo, due to potential dieseling on engine oil id never advise it. Perhaps a missdiagnosis?

turbo 16v k-series 11.9@118.9 :)

Denis O'Brien.