Brunel Ford in Bristol
Turbo Mini Forums

I went to order a set of under crown cooling jets the other day and the chap was very helpful & friendly, and helped me find the part I was after on the computer system in no time.

When he discovered that they didn't have any in stock he was almost apologetic (I didn’t expect them to have any in stock to be honest) so I ordered a set and received a phone call just after 9 the next morning saying that they’d arrived, and I was able to pop round & pick them up in my lunch break.

All in all a great example of what customer service should be.